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DONT TAKE THE BULL BY ITS HORNS!! WE TAME IT FOR YOU 

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OUR PHILOSOPHY

The philosophy of Npahelpline.in is the veritable realization of the organizational objectives and aspirations of the banks and of the enterprises based upon the following principle “In management, the first concern of the company is the happiness of the people connected with it. If the people do not feel happy and cannot be made happy, that company does not deserve to exist.” There is a vast difference between knowing the customer and understanding the customer. Our main maxim is to understand the customers, the banks and the financial institutions in their respective perspectives and also their prospectives because “Understanding is the first step to acceptance, and only with acceptance can there be recovery.” The banker customer relationship is complimentary to each other, not contradictory. If only the banker and the borrower can understand their respective roles, duties, responsibilities and how these are interconnected with their mutual welfare (in the correct perspectives), then only can there be a everlasting, enduring and endearing relationship. This philosophy of understanding, acceptance and their inter connectedness is very vital for the survival and progress of both the bank as well as the borrower. 

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OUR VISION

  • Creating an atmosphere of trust, faith, hope and understanding between the banks, financial institutions and borrowers.

  • To promote good governance amongst lenders and borrowers so as to

    • ​Instill true and quality leadership​​

    • benefit all, including the national interest. 

    • develop their ability to recognize a problem way before it becomes an emergency.

    • guide customers to success by ensuring that they perform at their best to achieve their desired objectives.

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Our ultimate vision is to create a Non Performing Asset (NPA) free financial sector,

OUR MISSION

  • To prevent loan accounts from being classified as NPA.                                             

  • To find solutions to take the stressed accounts out of their NPA status.                       

  • To create goodwill for the borrower and establish a cordial relationship between him and bank/financial institution.                 

  • To introduce the concept of PERPETUAL SELF RENEWAL PROGRAMMING FOR THE MANAGEMENT OF NPA ( NON PERFORMING ASSETS ) 

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